+ The Framework for Marketing Management (infographic)
Marketing as a Business Discipline (slides)
Marketing Strategy and Tactics (slides)
Marketing Planning and Management (slides)
+ Developing a Marketing Strategy (infographic)
Identifying Target Customers (slides)
Defining Customer Segments (slides)
Creating Customer Value (slides)
Creating Company Value (slides)
+ Designing Marketing Tactics (infographic)
Managing Products (slides)
Managing Services (slides)
Managing Brands (slides)
Managing Price (slides)
Managing Incentives (slides)
Managing Communication (slides)
Managing Distribution (slides)
+ Managing Growth (infographic)
Gaining and Defending Market Position (slides)
Developing New Market Offerings (slides)
Managing Product Lines (slides)
Building Customer Equity (slides)
Gathering Customer Insights (slides)